Help
The FindYourNews Member Profile Builder is a user-friendly interface where INN members keep their outlet's directory listing up to date. Everything you save here is synced to your record in INN's member portal, MemberSuite. The website FindYourNews.org shows the most recent updates made either directly in MemberSuite or via this Profile Builder.
Signing in
- Click Sign in with MemberSuite. You'll go to INN's MemberSuite sign-in page.
- Sign in with your MemberSuite email and password. This site never sees your password.
- MemberSuite sends you back here, signed in.
The first time you sign in
MemberSuite may tell you it has moved to a new sign-in system and ask you to reset your password. Click Continue, follow the link in the email MemberSuite sends you to choose a new password, then come back to this page and sign in again.
If MemberSuite asks you to choose a profile
Choose your own name, not your organization's. The Profile Builder works out which listings you can edit from your own MemberSuite account.
"That sign-in link expired or was already used"
Each sign-in is good for one trip to MemberSuite and back, within 30 minutes. Close any other tabs from this site and click Sign in with MemberSuite again. If it keeps happening, clear this site's cookies in your browser and try once more.
Which listings you can edit
You can edit a newsroom's listing if you are its Primary Contact, Billing Contact, or Member Admin Contact in MemberSuite. If you hold one of those roles for an organization with several newsrooms, you can edit each of them, and you'll choose which one from a list.
If a listing you maintain is missing, contact INN at membership@inn.org and tell them which newsroom is not found.
Saving your changes
- Saved. MemberSuite confirmed your changes. The directory shows them right away.
- NOT saved. Nothing changed. The message says what needs attention.
- Could not confirm. Your changes were sent, but MemberSuite did not confirm them in time. Reload the page to see what was saved before trying again.
- Changed by someone else. A colleague saved this listing after you opened it. Reload to see their changes, then make yours again.
Saving also confirms that your listing is current, even if you changed nothing.
The email after you save
After every save that changes your listing, we email you a short summary of what changed. It goes to the email on your MemberSuite account. If you get one for changes you didn't make, contact INN at membership@inn.org right away so the changes can be undone and your account secured. Each listing's full change history is linked from its editor.
Your logo
In the editor, under Publication, choose a file and click Upload logo. Logos can be PNG or JPEG images, up to 2 MB and at least 64 pixels on each side; very large images are scaled down. Uploading saves the logo right away, separately from Save changes, so save any other edits first.
What you change elsewhere
- Headquarters address. It is also the address INN bills, so contact INN at membership@inn.org to change it.